e-Learning Terms & Conditions

Course Enrolment

You will be sent a short email to confirm your course booking. Once payment has been made you will be sent account details to access your online course. You will be able to access your online course for 60 days for courses of over 5 days duration and 30 days for courses of less than 5 days duration.

You must not share your account login details with anyone else. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting us at courses@tmsconsultancy.co.uk


The fees for our training courses are specific to each individual course. Full details of the course fee can be located on the relevant course page.

Prices are excluding VAT (VAT will be charged at the current UK rate).


TMS will issue invoices for all course bookings.  Our terms of payment are strictly 30 days from the date of the invoice. Payment can be made via card, BACS or by cheque. Payment must be made before the delegate is given access to the course.

Cancellations or refunds

Once you have booked onto an eLearning course you have up to 14 days from the purchase date to cancel your booking and receive a full refund provided that the eLearning has not been accessed. After the 14 days, or if the eLearning has been accessed you will not be entitled to any refund.

Cancellation by TMS

TMS reserves the right to cancel courses or alter course dates. Should a course be cancelled or if the alternative date is not suitable and payment for that course has already been made, a full refund will be given.

Intellectual property rights

All content and materials used within the course are owned by TMS. All intellectual property rights within the materials available, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by TMS. When you are given access to the to your course you are granted a non-exclusive, non-transferable, revocable licence to use the materials. No content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without our agreement. Any such use is strictly prohibited and will constitute an infringement of TMS’ intellectual property rights.


TMS does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions. TMS are not liable for any technological issues which may occur as a result of the hardware/software you are using e.g. internet, computer, phone etc while you are completing the course. You must make sure your computer meets the below requirements:

  • An up to date web browser (IE, Chrome, Firefox etc)
  • Javascript enabled on web browser
  • Stable internet connection
  • Adobe Acrobat Reader (to install visit https://get.adobe.com/uk/reader/)
  • Cookies enabled on your web browser

Terms of use

By booking and enrolling onto our e-learning courses you agree to the TMS privacy policy (https://www.tmsconsultancy.co.uk/privacy-policy) and the TMS Cookie Policy (https://www.tmsconsultancy.co.uk/cookie-policy).

By using our e-learning platform you also agree to MoodleCloud Privacy Notice (https://moodlecloud.com/privacy) and the MoodleCloud Cookie Policy (https://moodlecloud.com/app/en/cookies).

TMS Copyright 2013